Keeping Humans in the Loop

April 19, 2024

As AI systems become increasingly sophisticated and capable, it's important that humans remain in control. The potential benefits of AI are vast - from managing everyday tasks to optimizing complex systems and supporting human creativity. But with great power comes great responsibility.

Without proper oversight and human involvement, AI systems could answer in ways that are detrimental and incorrect, fostering anxiety in users and spreading disinformation. That's why it's critical that humans are kept in the loop until the time comes when we can fully trust them for the mundane to the critical. We must maintain the ability to monitor, adjust, and override AI systems as needed.

Humans need to be involved at every stage - from the initial design and training of the AI, to continual monitoring of its operation, to the ability to intervene and override decisions as needed. AI systems should be developed with transparency, so that their inner workings, training data, and decision-making processes are visible and auditable. Humans should be able to understand how the AI arrives at its conclusions and have the ability to question, challenge, and correct those conclusions. Everyone from users to policymakers should be kept continually informed and up-to-date with the technology so they are able to best use it and educate others.

With your PLM, you are able to control every piece of information your AI is trained on and remove them at any time. There is no guessing where your data is going or who can access it, you have complete ownership and control of your model. Your data is stored separately from other users to ensure this safety.

Take advantage of our human in the loop technology with these three features:

  • Autopilot means that your AI will answer and send messages for you automatically and instantly. These answers are crafted based on your knowledge and tone, so it’s not only factually correct but often times
  • Co-pilot has your AI draft a message, but ultimately you have to send it manually and you have the ability to make any changes as you see fit. This will help you save time but keeping you up to date with messages you may receive.
  • Personal Score powers both of those features. It is something you can adjust for every conversation that your AI has, meaning that if your AI is not completely confident that your message is 85% (or any % you set) accurate, it will not reply for you. These safeguards ensure that your messages are true to you and prevent the spread of misinformation and distrust. This keeps your AI and whoever may communicate with it safe.

By keeping the human in the loop, we can unlock the immense potential of AI while safeguarding against the risks. It's a delicate balance, but one that is absolutely crucial to realize the benefits of this transformative technology while avoiding its pitfalls. The future of AI depends on maintaining that human oversight and control.

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